EXCHANGES + RETURNS
Keep your wardrobe humming with our easy Exchanges + Returns.
At Mezlan Warehouse we offer totally free Exchanges on all continental U.S. orders of unworn merchandise within 30 days of receiving.
Returns for a refund are charged a low-rate shipping fee.
- Print your Return shipping label directly from your computer. The preferred freight carrier will be selected automatically.
- Refunds or Store Credits are issued upon approved inspection of your returned items.
- Exchanged items will be shipped upon approved inspection of your returned items. There is an option called Instant Exchange whereby you can use your credit card to have your new order sent to you immediately. There will be a "Hold" on your card, but you will only pay if your returned items are not in carrier transit within 14 days or if your returned items do not pass inspection.
- Simply go to our Returns & Exchange page and proceed with your selections. No need to call or write for a Return Authorization!
*Please try your shoes on a carpet so that the soles are not scratched. Try them on gently when assuring your fit satisfaction. Items must be in original, brand-new condition along with their original box/packaging. All merchandise will be inspected upon return. A refund will not be issued should any merchandise be received as damaged, worn or without original packaging.
WE OFFER TOTALLY FREE EXCHANGES
The EXCHANGE ADVANTAGE! We make this convenient and advantageous for you. We pay the return shipping charges, totally free to you. You can choose from anything else on our website when you make your exchange. Plus, you will receive a $5 bonus credit on MezlanWarehouse.com when you make an exchange of a different style.
STILL WANT TO RETURN FOR REFUND?
We make it super easy! Just return your items within 30 days of receiving them. Your Return shipping fee is calculated at our company’s preferred low rate in the U.S. The fee will be automatically deducted from your merchandise refund amount. Your refund will be issued upon approved inspection of returned items.