EXCHANGES + RETURNS
Keep your wardrobe humming with our easy Exchanges + Returns.
At Mezlan Warehouse we offer totally free Exchanges on all continental U.S. orders of unworn merchandise within 30 days of receiving.
In the case of a straight Return, with no Exchange, a low-rate corporate shipping fee is incurred.
- Print your Return shipping label directly from your computer. (The Preferred Freight Carrier will be automatically selected by our system).
- Your Exchange or Refund transaction will begin processing the moment the Carrier scans your package. This means your credit will be issued and your new order will be placed automatically!
- Simply go to our Returns & Exchange page and proceed with your selections. No need to call or write for a Return Authorization!
- IMPORTANT ADVISORY:
- Please try your shoes on a carpet so that the soles are not scratched.
- Try your shoes on gently when assuring fit satisfaction.
- Items must be sent back in original, brand-new condition along with their original box/packaging. Please place each shoe inside their own cloth bag for protection when returning. Use the original shoe box to secure the merchandise, with each shoe placed inside its own cloth bag, and original outer shipping carton used.
- All merchandise will be inspected upon return. Your refund will be reversed should any merchandise be received damaged, worn or without original packaging. (You will be invoiced for the original amount, which was refunded, and Mezlan Points will be deducted from your account for this amount.)
WE OFFER TOTALLY FREE EXCHANGES
The EXCHANGE ADVANTAGE! We’ll make this convenient and advantageous for you. We’ll pay the return shipping charges, totally free to you. You can choose from anything else on our website when you make your exchange. Plus, you will receive a $5 bonus credit on MezlanWarehouse.com when you make an exchange of a different style.
STILL WANT TO RETURN FOR REFUND?
We’ll make it super easy! Just return your items within 30 days of receiving them. Your Return shipping fee is calculated at our company’s preferred low rate in the U.S. The fee will be automatically deducted from your merchandise refund amount. Your refund will be issued as soon as the freight carrier scans in your package.